Legal
Refund policy
A course is a download as much as a login, so we cannot un-sell one once you have worked through it. What we can do is give you a real look first, and refund you quickly if it is not what you thought. Last updated 11 September 2026.
The short version
Seven days, one module. If you ask within seven days of paying, and you have opened no more than the first module, we refund you in full, no questions asked.
1 · When you can have your money back
All three of these have to be true:
- you ask within seven days of the payment succeeding;
- you have opened no more than one module — you are welcome to read the first module, look at the workbook and see how the course works before deciding;
- you have not submitted the assessment and no certificate has been issued.
If all three hold, we refund the full amount you paid to the card or account you paid from — the course price and the VAT charged on it, not one without the other. We do not ask you to justify it.
2 · When we will not refund
- After seven days. By then you have had the materials.
- Once you are past the first module, or have submitted the assessment, or have been issued a certificate.
- When an account is closed for breaking the terms — sharing a login, redistributing the materials, or submitting work that is not your own. See the terms of use.
Two things that are not reasons we refuse: changing your mind, and finding the course harder than you expected. Inside the seven days, either is fine.
3 · Bundles
A full-track bundle is one purchase at one price. It is refunded whole or not at all, on the same seven-day, one-module test applied to the bundle as a unit. We cannot refund one course out of a bundle and leave the discount standing on the other two.
4 · If you bought the wrong course
Tell us within seven days and we will swap it for the one you meant, rather than refund it. If the new course costs more you pay the difference; if it costs less we refund the difference. This is usually faster than a refund and a fresh purchase.
5 · If something on our side went wrong
If you were charged twice, charged and never given access, or the course was unusable because of a fault on our side, that is not a refund request under this policy — it is a mistake we fix. Write to us and we will correct it, whatever the date. The seven days do not apply.
6 · How to ask
Email connect@techlymarketing.com from the address on your account, with the course code — TMA-PR-201, for instance — and the date you paid. That is all we need.
We reply within one working day. Approved refunds are sent back through Paystack to the card or account you paid from. How long the money then takes to appear is your bank’s business rather than ours, and it is usually a few working days.
Your access ends when the refund is issued, and any certificate awarded for that course is withdrawn.
7 · Your statutory rights
This policy sits on top of the rights Nigerian consumer law gives you. It does not replace them, and nothing here takes them away.
See also the terms of use and the privacy notice.